ONLY ON OUR STORE: We put an extra inner layer of soft fleece will provide warmth and comfort. This makes our products exceptional and brilliant.
Design will not fade, crack, flack or peal.
Made from a 95% polyester and 5% spandex blend.
Available ProductsHandmade using a cut and sow technique.Note: Actual colors may differ due to light and display setting of customer computer screens. May have a 2-3 cm variance in deign placement.
Expedited Shipping ( Recommend ) : Items usually take between 10 and 15 business days to arrive at their destination.
Standard Shipping ( Free Shipping ) : Items usually take between 15 and 25 business days to arrive at their destination.
We ship to more than 200 countries (United States US, Canada, Australia, New Zealand, United Kingdom, France, Spain, Germany, Netherlands, Belgium, Switzerland, Poland, Mexico, Brazil, United Arab Emirates, South Africa, etc...), and you can enjoy on all items sold on the Store.
CHANGE OR CANCEL ORDER:
We only allow order modification within 24 hours since the payment.
Please contact us via our email: Support@Tinohouse.com to make any changes
RETURN AND EXCHANGE:
If something that you have purchased is wrong sizes, wrong products; incorrectly described; doesn't do what we said it would; you can return for a full refund or exchange.
If for any reason you are not fully satisfied with your order, we gladly offer 30 days return policy starting the day you receive your order. Please note that the following rules must apply for the product(s) that you would like to return:
Provide us with your proof of purchase
Item must be in original condition (including packaging)
Using Gift cards are not eligible for a refund or exchange
Please note that all required pictures must be sent. Otherwise, we cannot provide return/replacement items.
You can provide us required pictures as below:
Picture of shipping label
Picture of product SKU
Picture of the product and the error you found out (material flawed, different design, different size)
Special Return Note: do not return your product(s) without fist contacting our customer service team. We will provide you with specific guide for the return.
24/7 CUSTOMER SUPPORT
Tinohouse takes pride in providing excellent customer service and satisfaction. Please email to support@Tinohouse.com to let us know if you have any questions . All of your questions will be answered by us within 12 hours :)